About us
OUR HISTORY
QUALITY POLICY
SIVAL's fundamental principle is the continuous satisfaction of the needs identified by its customers, seeking in the experience of the past the foundations of the future.
To achieve this objective, SIVAL has defined a Quality Policy based on the following pillars:
- CUSTOMER FOCUS – providing high quality products and providing a reliable service, according to market needs
- SATISFACTION OF EMPLOYEES - providing working conditions, skills and motivation, in order to guarantee their commitment and involvement with the Quality Management System
- BENEFICIAL RELATIONSHIPS WITH SUPPLIERS AND CUSTOMERS – in order to maintain profitability indices
- EXCELLENCE IN PROCESSES – establishing efficient, reliable and flexible processes that meet market needs, acting in a planned, proactive, fast way and capable of adapting to constant market changes
- CONTINUOUS IMPROVEMENT – periodically analyzing the performance of the processes, by monitoring the quality objectives, not neglecting the risk management of the various processes
In order to apply this Policy, SIVAL has implemented a Quality Management System, which complies with the requirements of the NP EN ISO 9001:2015 standard and which has as its scope the Production and Marketing of Plaster and Plaster-Based Products for the Construction Area and Industry.